Shipments and returns


Packages are generally dispatched within 2 days after receipt of payment and are shipped Via Royal Mail with tracking and drop-off without signature . If you prefer delivery by Royal Mail Recorded Delivery with required signature, an additional cost will be applied. 

Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. 


Delivery Rates

Zone              Standard/Recorded      Expedited (Next Day)

Africa                        £4.99/£8.99                        Not Available

Asia                           £4.99/£8.99                        Not Available

Europe                      £3.99/£5.99                        Not Available 

Oceania                    £5.99/£9.99                        Not Available  

UK Islands & NI        £3.99/£5.99                        Not Available    

UK                            Free/£4.99                          £3.99

USA & Canada         £4.99/£8.99                        Not Available

Rest Of World          £5.99/£9.99                        Not Available    


100% Satisfaction Policy

Lingerie24-7offers a satisfaction guaranteed shopping experience. 

Every item is thoroughly checked before leaving the manufacturer and re-checked by Lingerie24-7 quality team before dispatched to you. In the unlikely event that your garment shows a defect please contact lingerie24-7 immediately upon reception.

All returns must be postmarked no later than 14 calendar days after the order is placed. 

All returned items must be in their original state and deemed to be unworn before they can be accepted for a refund, all labels intact and all garments should be in a proper resaleable condition. 

Your original invoice must accompany your returned item(s) in order for to process your refund.

All returns must be postmarked no later than 15 calendar days after the order is placed.


Delivery costs, in the unlikely event that your garment shows a defect, paid for on the order will also be refunded. 
The cost of returning the goods are at the customers own expense.
Due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns on panties, babydolls, bodysuits, hosiery, teddies, swimwear, mens underwear and any lingerie set that includes a panty.